Non-Executive Director, City & Guilds Group and CEO
Frank Douglas was the Executive Vice President, Group Human Resources Director for Misys, a global technology company. He worked for a CEO who was considered one of the top 10 international technology turnaround executives. He was part of the executive team that took the business private. Prior to that role, he was the Group HR Director for Transport for London/TfL. Frank has also served as the Executive Vice President, Group Human Resources Director and Pension Trustee, for Scottish and Newcastle Plc (S&N).
Frank was born in the US and raised in New York City. He came to the UK in 1998 working for British Telecom as Head of HR Strategy. In addition, he held senior roles at Royal Dutch Shell. Frank has lived and/or worked in Northern Ireland, Scotland, the Netherlands and England.
During September 2019 Frank was inducted into the HR Magazine Hall of Fame, for his work and his firm, Caerus, work on culture and inclusion.
In March 2019 Frank was elected to be a Non-Executive Director of the City and Guilds Group.
HR Magazine noted Frank and his firm as one of the top ‘movers and shakers’ for their work in culture and inclusion.
In July 2017, Frank was awarded an Honorary Doctorate by Middlesex University, for his services to the Human Resources profession and advocate for diversity.
Frank has been included in the list of the top 30 most ‘Influential HR Directors’ in the UK.
In May 2010 Frank was elected as a Non-Executive Director of the Chartered Institute of Personnel and Development/CIPD. The CIPD is the professional body for HR and people development.
Frank was the first HR Director invited to speak to senior staff of the Royal Household (and invited guests) at Buckingham Palace. He has also spoken at Stormont in Northern Ireland, Oxford and Cornell University (in the US), as well as industry conferences. In September, 2019 he was the only non-academic speaker invited to speak at the prestigious Behavioural Insights Conference.
Frank was the first (ever) HR Manager to win the BT Chairman’s Award for championing and delivering a project that saved BT £200 million, over a three-year period. He also led the team that was short listed by Personnel Today Magazine for one of the best e-learning projects, the BT Internet College.
Frank established Caerus Executive late in 2013 to help organisations and individuals ‘turn stumbling blocks into stepping-stones.’ Caerus has been supporting organisations in the UK and emerging markets, with a particular emphasis on HR strategy, talent management and diversity. In this short period of time Caerus Executive have established themselves as one of the top consulting firms with a focus on culture and inclusion. Blue-chip clients include the BBC, Bloomberg, Channel 4, UBS, Hogan Lovells, Viacom, Freesat, ITV, SThree and Viacom, Warner Music Group to name a few. Caerus Executive includes some of the world’s biggest media and technology companies as clients in the UK, US and South Africa.
In his early days, Frank was a semi-professional trumpet player. Having attended the “Fame” School (High School of Music and Art), in NYC. He enjoys all aspects of music.